Your managers need help to run a responsible business

   I was talking with a business consultant last week who specialises in helping businesses where conflict between management and staff has escalated - he's a kind of human resources fireman.  We agreed that when times were good businesses could paper over the cracks usually by throwing money at a problem or at least agreeing concessions to make the problem go away for the moment.  They can't do this now and consequently this man told me he'd never been so busy. He also said he's been quite amazed at some of the poor management behaviour he has encountered.

  It got me thinking.  So many companies have cut their training budget and have cut back on the training suport they give managers when ironically they actually need to be offering more support.  On the surface it appears to be an easy saving but it's probably costing these firms far more in terms of settlements and poor output.  And paying for the 'fire crew' as well of course!

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